Privacy Policy and Terms of Service

Last updated: September 6, 2025

This Privacy Policy explains how Lilit&Co (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).


1. Information We Collect

a. Device Information
When you visit the Site, we automatically collect certain information about your device, such as:

Browser type and version

IP address and time zone

Cookies installed on your device

Web pages or products you view

Referring websites or search terms

How you interact with the Site

- We collect this information through:

Cookies – small data files placed on your device. Learn more at www.allaboutcookies.org.

Log files – track actions on the Site, such as IP address, browser type, ISP, and timestamps.

Web beacons, tags, and pixels – record browsing behavior.

 

b. Order Information
When you make or attempt to make a purchase, we collect:

Name

Billing and shipping address

Payment details (e.g., credit card, PayPal)

Email address

Phone number

Together, Device Information and Order Information are referred to as “Personal Information.”


2. How We Use Your Information

We use Personal Information to:

Process and fulfill your orders (including payments, shipping, and confirmations)

Communicate with you about your order or inquiries

Detect and prevent fraud or suspicious activity

Improve our website and customer experience (e.g., through analytics)

Send you updates, promotions, or marketing (if you’ve opted in)


3. Sharing Your Information

We share your Personal Information only with trusted third parties, such as:

Shopify – our e-commerce platform. Read Shopify’s Privacy Policy.

Payment processors – to securely handle payments.

Analytics providers (e.g., Google Analytics) – to understand site usage. Read Google’s Privacy Policy.

Shipping carriers – to deliver your orders.

We may also share your information to comply with laws, regulations, or legal requests.


4. Your Rights

Depending on your location (e.g., EEA, UK, California), you may have the right to:

Access the information we hold about you

Request corrections or updates

Request deletion of your data (“right to be forgotten”)

Object to processing or marketing use

Request a copy of your data in a portable format

To exercise these rights, contact us at bylilit.bn@gmail.com.


5. Data Retention

We keep Order Information for as long as necessary to fulfill your purchase and for legal or tax purposes, unless you request deletion.


6. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.


7. Contact Us

If you have any questions, please reach out:
📧 bylilit.bn@gmail.com
📍 No 10 Spg 1890, Kampong Katimahar, Sengkurong, Brunei Muara, BG2721, Brunei Darussalam


Lilit&Co Terms of Service

Last updated: September 6, 2025

By using our Site, you agree to the following Terms of Service (“Terms”). Please read them carefully.


1. Eligibility & Use of the Site

You must be at least the age of majority in your location to use this Site.

You may not use our products for illegal purposes or violate any laws in your jurisdiction.

Any breach of these Terms will result in termination of service.


2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

Content (excluding payment data) may be transferred unencrypted across networks.

You agree not to copy, sell, or exploit our Site or services without written permission.


3. Products & Pricing

All product descriptions and prices (e.g., hijabs, accessories) may change without notice.

We reserve the right to discontinue any product at any time.

We cannot guarantee that colors displayed on your device are 100% accurate.

Some products may be available only in limited quantities.


4. Orders & Billing

We reserve the right to refuse or cancel any order.

We may limit purchases per person, per household, or per order.

You must provide accurate and up-to-date billing, shipping, and account information.

If we cancel or modify an order, we will attempt to notify you by email or phone.


5. Returns & Exchanges

Our Return Policy applies to all eligible returns and exchanges. Please refer to that policy for details.


6. User Content & Feedback

By submitting reviews, suggestions, or feedback, you grant us the right to use and publish them without obligation.

You may not post unlawful, offensive, or harmful content.

You are solely responsible for your comments.


7. Limitation of Liability

Our Site and products are provided “as is” without warranties of any kind.

We are not liable for damages, losses, or errors resulting from use of our Site or products, except where prohibited by law.


8. Governing Law

These Terms are governed by the laws of Brunei Darussalam.


9. Contact Information

For questions about these Terms, contact us:
📧 bylilit.bn@gmail.com